Customer care representative at 3dtrance limited

3DTrance Limited Is An Architectural Firm That Started Out As a Visualization And Animation Studio, That Is Focused On Providing Cutting Edge Design With Modern Day Trends In Technology And Innovative Research In Construction Materials. We Offer Architectural Services Such a; Design and Build, Real Estate Service in Layout Design, Visualization, Presentation, Walkthrough, Breakers, Animations.

We Are Recruiting To Fill The Position Below:


Job Title: Customer Care Representative
Locations: Lagos Abuja (FCT) , Kano, Lagos, Nassarawa, Osun, Oyo, Rivers,
Employment Type: Full-Time

Job Description

  • Our Growing Business Is Looking For a Skilled Problem Solver To Join Our Team As a Customer Service Representative. We Need An Enthusiastic Individual Who Can Listen To Customer Service Issues And Then Offer a Unique And Innovative Solution To Each Problem.
  • The Successful Candidate For This Role Will Have a Strong Command Of The Company’s Customer Service Policies, And Be Well-Trained In Product Knowledge That Can Be Critical For Offering Quick And Accurate Assistance To Customers.


  • Answers Incoming Customer Calls Regarding Billing Issues, Product Problems, Service Questions And General Client Concerns
  • Responsible For Maintaining a High Level Of Professionalism With Clients And Working To Establish a Positive Rapport With Every Caller
  • Update Customer Information In The Customer Service Database During And After Each Call
  • Work With The Management Team To Stay Updated On Product Knowledge And Be Informed Of Any Changes In Company Policies
  • Impact The Company’s Bottom Line By Problem Solving And Turning Frustrated Clients Into Repeat Customers


  • OND/HND/BSc (Associate Degree In A Business Related Field Preferred)
  • Excellent Verbal And Written Communication Skills
  • Comfortable Using Computers
  • Experience Working With Customer Support
  • Ability To Remain Professional And Courteous With Customers At All Times
  • Must Be Available To Work Occasional Nights, Holidays And Weekends
See also  Recruitment at the Strategy and delivery foundation (HSDF)



How to Apply
Interested And Qualified Candidates Should Forward Their CV To: Using The Job Title As The Subject Of The Email


Application Deadline  2nd March, 2021

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