Customer care representative at 3dtrance limited

3DTrance Limited Is An Architectural Firm That Started Out As a Visualization And Animation Studio, That Is Focused On Providing Cutting Edge Design With Modern Day Trends In Technology And Innovative Research In Construction Materials. We Offer Architectural Services Such a; Design and Build, Real Estate Service in Layout Design, Visualization, Presentation, Walkthrough, Breakers, Animations.

We Are Recruiting To Fill The Position Below:

 

Job Title: Customer Care Representative
Locations: Lagos Abuja (FCT) , Kano, Lagos, Nassarawa, Osun, Oyo, Rivers,
Employment Type: Full-Time

Job Description

  • Our Growing Business Is Looking For a Skilled Problem Solver To Join Our Team As a Customer Service Representative. We Need An Enthusiastic Individual Who Can Listen To Customer Service Issues And Then Offer a Unique And Innovative Solution To Each Problem.
  • The Successful Candidate For This Role Will Have a Strong Command Of The Company’s Customer Service Policies, And Be Well-Trained In Product Knowledge That Can Be Critical For Offering Quick And Accurate Assistance To Customers.

Responsibilities

  • Answers Incoming Customer Calls Regarding Billing Issues, Product Problems, Service Questions And General Client Concerns
  • Responsible For Maintaining a High Level Of Professionalism With Clients And Working To Establish a Positive Rapport With Every Caller
  • Update Customer Information In The Customer Service Database During And After Each Call
  • Work With The Management Team To Stay Updated On Product Knowledge And Be Informed Of Any Changes In Company Policies
  • Impact The Company’s Bottom Line By Problem Solving And Turning Frustrated Clients Into Repeat Customers

Requirements

  • OND/HND/BSc (Associate Degree In A Business Related Field Preferred)
  • Excellent Verbal And Written Communication Skills
  • Comfortable Using Computers
  • Experience Working With Customer Support
  • Ability To Remain Professional And Courteous With Customers At All Times
  • Must Be Available To Work Occasional Nights, Holidays And Weekends
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How to Apply
Interested And Qualified Candidates Should Forward Their CV To: infohr3dtrance@gmail.com Using The Job Title As The Subject Of The Email

 

Application Deadline  2nd March, 2021

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